COVID-19 Updates
As the COVID-19 situation continues to evolve, Deltassist is wanting to ensure the well-being of our community, clients, volunteers and staff. As a result, we have the following changes, cancellations or limitations to programs and services.
Access to Deltassist offices
As of March 23, 2020 both of Deltassist’s offices are still open but the office doors will be locked during business hours. Our offices can be accessed by the following:
- North Delta office – staff can be reached by buzzing us or phoning (604-594-3455) us when you are there.
- Ladner office – staff can be reached by phoning (604-946-9526) us when you are there.
Shopping for Seniors (that are housebound)
As access to shopping and increased safety measures have been placed at stores our Shop and Drop program will be wrapping up as of August 20, 2020. Our regular seniors phone shopping program has been able to get back to our previous capacity with volunteers returning and the addition of new volunteers. If you would like to find out about this program please call us at 604-946-9526.
Staying connected with seniors
All in house programs for seniors through Better at Home have been restarted. In addition we have increased the number of seniors receiving weekly wellness calls.
counselling services
During these exceedingly challenging times, Deltassist has committed to continue to support the community of Delta through our counselling services. In order to do this while maintaining the safety, health and well-being of our staff, our agency has made the decision to temporarily suspend in-person services and we are happy to provide virtual (phone and online) counselling to our clients. Our services are available Monday to Friday from 9-4:30pm.
If you or your family would like to access our counselling services, please review the information below regarding the programs we offer:
Generalized Counselling During COVID-19
Our Counselling Team is now offering up to six (6) free phone or online counselling sessions, for individuals, families and/or couples who live in Delta.
If you wish to access this service, please call our General Intake Line at 604-594-3455 ext. 136.
One of our counsellors will return your call within 1-2 business days.
Stopping the Violence Program
If you or someone you know who is experiencing relationship violence, our counselling team is available to provide over the phone or online support, advocacy and safety planning. This program is available for individuals 19 years and older.
Our team is available to answer questions, provide resources and support by calling
604-594-3455 ext. 116 or 157
Substance Use Program
We offer phone or online counselling to any person directly or indirectly affected by a substance use problem. This service is for individuals, couples, families, youth and seniors. We provide counselling as well as treatment referrals when needed.
Our team is available to provide information and support you or a loved one by calling our Substance Use Intake Line at 604-594-3455 ext. 108
If necessary we can arrange an in person intake for new clients for the Substance Use Program. Please call ahead, we will be happy to assist you.
Suicide Prevention Program
We are currently offering phone or online short-term counselling sessions to youth (under 19), who might be feeling overwhelmed, anxious, and sad or even having suicidal thoughts during this challenging time.
If you or someone you know, is struggling, give our Suicide Prevention Team a call at
604-594-3455 ext. 123 or 146.
Our counsellors will return your call within 1 business day.
If you or someone you know is at serious risk of attempting suicide call 9-1-1.
Other resources include Fraser Health Crisis Line available 24/7 – 604-951-8855 or
1-800-SUICIDE – BC wide support line 24/7
Groups
Deltassist will be providing group services via Zoom and individual services through a confidential online platforms.
Income tax program
We are doing income taxes by appointment only. (Contact free) this means you will fill out a questionnaire and add it to your income tax papers. You can make arrangements to drop off your income tax papers at either our North Delta or Ladner offices by call ahead. When your income taxes are completed you will be called to pick them up.
Call 604-594-3455 – North Delta or 604-946–9526 – Ladner
Weekly bread Program
We are still receiving fresh bread every week and it is available daily at our North Delta office. (self serve) We have also began distributing bread throughout Delta again.
Seniors Light house keeping program (Better at home)
Resumed services June/July 2020
seniors drive program (Better at home)
Resumed August 2020
weekly produce program
Our Community garden is in full swing and we will be keeping the community notified as produce is available,
Essential services
As we are a human services agency, we will continue to provide essential services.We understand that these measures may seem extreme, but we are doing everything we can to slow down the spread of the virus and keep our community safe
We will be looking at ways to continue to help the most vulnerable in our community. Please stay tuned for daily updates.
If you have any questions or concerns please contact us.
