Auxiliary Administrative Assistant
Auxiliary Administrative Assistant
Start Date: ASAP
JOB SUMMARY
Deltassist is a community-based non-profit social services agency and the incumbent in this position must be able to commit to the Mission and Values of the Agency, and work within a client-centered, strength, service model. The incumbent is governed by the Agency’s Policies and Procedures.
The Administrative Assistant position is a clerical support staff position. The Administrative Assistant performs a variety of tasks and duties to support and maintain the family and community services of the agency and to participate in the continuous quality improvement processes within the agency.
This is an on call position, the workplace will be at the agency’s North Delta and Ladner offices. Applicant must be willing to work at both locations. This position requires meeting the public as well as work with staff of Deltassist Family and Community Services Society.
Duties and Responsibilities
Organize and maintain the operations of Reception to ensure that all callers, both in person and by telephone, are greeted with courtesy and respect and are assisted in a timely manner with their requests.
Communicate with the public, volunteers and clients in a respectful manner.
Organize and maintain office operations and procedures to ensure that equipment, supplies and services for staff and clients are available as required. Record and maintain information on statistics reports for analysis of programs and services provided.
Provide, produce and distribute printed documents/materials in an accurate, presentable format and in a timely manner for administration purposes and in support of the agency’s family and community services.
Participate in the performance quality improvement process and activities.
Participate in mandatory training provided by the agency or its partners.
Provide other related administrative duties as directed.
QUALIFICATIONS
Education: Grade 12 graduation or equivalent.
Experience: Minimum of 3 years of general office/receptionist experience (community service or nonprofit would be ideal)
- Keyboarding at 40 words per minute
- Excellent written/verbal communication skills
- Excellent organizational and time management skills
- Competency with Microsoft Office applications including Word, Excel and
- Outlook
- Knowledge of Access data base preferred
- Knowledge of current office procedures and equipment
- Ability to work as a part of a team
- Ability to deal effectively with people, some in vulnerable situations
- Provide other related administrative duties as directed
Job Benchmark: Administrative Assistant
Grid Level: 10
Pay Range: Position covered under the collective agreement Administrative Assistant 10
This position requires Union membership, based on hours worked.
Deltassist Family and Community Services is an equal opportunity employer. Successful applicants are required to have a positive criminal record check.
DFCS thanks all applicants for their interest. Only short-listed applicants will be contacted.
Please submit a cover letter and resume right away to kamd@deltassist.com
Hiring Manager: Kam Dhaliwal at kamd@deltassist.com
