COVID-19 special notices:
As the COVID-19 situation continues to evolve, Deltassist is wanting to ensure the well-being of our community, clients, volunteers and staff. As a result, we have the following changes, cancellations or limitations to programs and services:
Access to Deltassist offices
As of March 23 both of Deltassist’s offices are still open but the office doors will be locked during business hours. Our offices can be accessed by the following:
- North Delta office – staff can be reached by buzzing us or phoning (604-594-3455) us when you are there.
- Ladner office – staff can be reached by phoning (604-946-9526) us when you are there.
Shopping for Seniors (that are housebound)
Our regular seniors phone shopping program is at capacity at this time but we are shopping for seniors not registered with this program every other week. If you are a senior living in Delta that cannot get out to buy groceries during this COVID-19 crisis we can help. Please call us at 604-946-9526.
Staying connected with seniors
Although many in house programs for seniors through our Better at Home programs have been suspended through this COVID-19 crisis we are staying connected with our clients.
Every senior that is a current Better at Home client at Deltassist is being called 2 times per week by our staff and volunteers to just “Check In” and see how things are going. If there are any services we can help with at this time, are they getting groceries and prescriptions or is there any immediate concerns we should be aware of. Sometimes it’s just a chat with a friendly caller.
North Delta Food Bank
Starting April 8th Deltassist will be operating the North Delta Food Bank, please call to register.
This temporary food bank is for North Delta residents only, the food bank in South Delta remains in operation.
To be eligible for assistance you fit the following criteria:
- Already registered with the North Delta food bank OR
- Are low income OR
- You are in need of food because you have insufficient funds due to work lay offs or shortages due to COVID-19.
- You are a North Delta resident
- I.D. for all members in household
- Proof of residency in North Delta
- Care cards for all children in family if applicable
- Call our office at 604-594-3455 and leave your name, and phone number with reception
- Be available for an intake call to register you with the Food bank from 10 – 3 Monday and Tuesday.
- Be prepared to provide proof as requested.
- Be available to come at your assigned pick up time for assistance.
During these exceedingly challenging times, Deltassist has committed to continue to support the community of Delta through our counselling services. In order to do this while maintaining the safety, health and well-being of our staff, our agency has made the decision to temporarily suspend in-person services and we are happy to provide virtual (phone and online) counselling to our clients. Our services are available Monday to Friday from 9-4:30pm.
If you or your family would like to access our counselling services, please review the information below regarding the programs we offer:
Generalized Counselling During COVID-19
Our Counselling Team is now offering up to six (6) free phone or online counselling sessions, for individuals, families and/or couples who live in Delta.
If you wish to access this service, please call our General Intake Line at 604-594-3455 ext. 136.
**One of our counsellors will return your call within 1-2 business days.
Stopping the Violence Program
If you or someone you know who is experiencing relationship violence, our counselling team is available to provide over the phone or online support, advocacy and safety planning. This program is available for individuals 19 years and older.
Our team is available to answer questions, provide resources and support by calling
604-594-3455 ext. 116 or 157
Substance Use Program
We offer phone or online counselling to any person directly or indirectly affected by a substance use problem. This service is for individuals, couples, families, youth and seniors. We provide counselling as well as treatment referrals when needed.
Our team is available to provide information and support you or a loved one by calling our Substance Use Intake Line at 604-594-3455 ext. 108
**If necessary we can arrange an in person intake for new clients for the Substance Use Program. Please call ahead, we will be happy to assist you.
Suicide Prevention Program
We are currently offering phone or online short-term counselling sessions to youth (under 19), who might be feeling overwhelmed, anxious, and sad or even having suicidal thoughts during this challenging time.
If you or someone you know, is struggling, give our Suicide Prevention Team a call at
604-594-3455 ext. 123 or 146.
Our counsellors will return your call within 1 business day.
If you or someone you know is at serious risk of attempting suicide call 9-1-1.
Other resources include Fraser Health Crisis Line available 24/7 – 604-951-8855 or
1-800-SUICIDE – BC wide support line 24/7
Deltassist will be providing group services via Zoom and individual services through a confidential online platforms.
Income tax program
We are doing income taxes by appointment only. (Contact free) this means you will fill out a questionnaire and add it to your income tax papers. You can make arrangements to drop off your income tax papers at either our North Delta or Ladner offices by call ahead. When your income taxes are completed you will be called to pick them up.
Call 604-594-3455 – North Delta or 604-946–9526 – Ladner
Weekly bread Program
We are still receiving fresh bread every week and it is available daily at our North Delta office. (self serve) Although we have bread at our office we will not be distributing bread throughout Delta until further notice.
Seniors Light house keeping program (Better at home)
Suspended until further notice.
seniors drive program (Better at home)
Suspended until further notice.
weekly produce program
Suspended until further notice.
Cancelled for now.
Workshop for parents/caregivers, substance use and youth
Cancelled for now
As we are a human services agency, we will continue to provide essential services.We understand that these measures may seem extreme, but we are doing everything we can to slow down the spread of the virus and keep our community safe
We will be looking at ways to continue to help the most vulnerable in our community. Please stay tuned for daily updates.
If you have any questions or concerns please contact us.
See Also Ongoing Events